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I am a professional in the audio and broadcasting electronics. I work and teach electronics.In doing research for my personal tinnitus and hearing loss, I found the newest technology to be a quantum step forward in using today’s electronics and computer programming to reduce background noise and clarify human speech. The Oticon OPN series seemed to be at the leading edge in hearing aid research and development.I found Timpanogos Hearing and Balance who represent Oticon and set up an appointment with Dr. Wm. Sparrow. Dr. Sparrow was great to explain the technology and specifically tailor a pair of OPN series aids to fit my personal hearing loss curves for both ears. He invited me to take them and try them for a week on a trial basis. I could return with them as often as needed if they needed “fine tuning” and match them to my personal needs.After my first visit, I left the office, after being treated with patience and a smile, and found that the Oticons indeed made a difference. I was able to understand soft spoken words I had not been understanding. I heard and understood speech that I was not understanding before.I am grateful to Timpanogos Hearing and Balance and specifically, to Dr. Sparrow for his kindness and patience to explain and improve my hearing issues.Many thanks for the professionalism and help you have given me to improve my hearing.
I lost my high frequency hearing when I was a boy growing up in Idaho riding around on noisy farm equipment. I struggled with this my entire life. Finally when my wife got tired of me asking, what!, I decided to get another hearing test and see how bad I had become. I started searching the internet for a hearing doctor. I didn’t want a big discount store where I was just in and out without any personal service. I found Timpanogos Hearing and Balance and they looked like the one I wanted. Boy was I right. My first visit confirmed that I had moderate to severe hearing loss, especially in the high frequency range. Dr. Sparrow was absolutely awesome in explaining the problem and what he could do to help me. I walked out of the door with a set of demo hearing aids! They were amazing! I no longer need to ask my wife to repeat herself and for the first time I could understand what my grandchildren were saying. They let me have the demo hearing aids for several weeks and I continued to be amazed.During this time, I attended my church’s Christmas program and for the first time, I could understand the words and feel the richness of the music. What a blessing in my life. Dr. Sparrow and his staff did not stop after I purchased the hearing aids. They continued to answer my questions and find solutions to my specific problems. If you want excellent service and a knowledgeable staff who care about solving you hearing problems, then go see these guys. I have already referred three of my friends to them!
I began going to Timpanogos Hearing and Balance when they first opened and have never looked back. Dr Garrett and his crew always go the extra mile in helping patients get comfortable with the hearing aids.
For five years I have enjoyed excellent service from Timp H&B. Wouldn’t go anywhere else!
Dr. Sparrow and office staff are the best!
Dr. Layne Garret and his staff are so kind and helpful. They are always willing to do what it takes to make sure that I am comfortable with my hearing aids and keep me updated with the newest technology. If I need an appointment they get me in quickly and address any needs that I might have promptly and thoroughly. Wouldn’t dream of going anywhere else!
I love going to Timpanogos Hearing and Balance and have never had any problems. I have referred several clients. Thank you!
I drive from Orem to Am Fork to get my hearing taken care of. I wore other hearing aids when I investigated Timpanogos Hearing & Balance. What I tried out there was far superior to what I had. I have been with them ever since. They have kept me on top of the latest technology with excellent service and friendly interaction.
I have tried various hearing aids at other places and was never able to get much improvement in my hearing – until I tried Timpanogos Hearing & Balance. William has been very helpful and I appreciate his knowledge and ability to explain the new technology. I recommend this office to any who have been dissatisfied with their previous aids.
I have been wearing hearing aids for many years but they all fell short of helping me hear well – until I started going to timpanogos hearing & balance.
William has been great at understanding what I need and is very patient at explaining how to solve the problems. I have been going there (very often) for several years now and just recently was fitted with molds to accomodate the larger speakers for my small ear canals. I am now trying out the new open aids. Thanks for your caring help.