Reviews

Timpanogos Hearing & Balance is dedicated to helping patients with hearing disorders lead a quality life by providing excellent service and the latest treatment options, including digital hearing aids from the industry’s top manufacturers. We’ll take into account your specific type and degree of hearing loss and match that with your lifestyle needs to come up with a personalized solution designed to improve your communication abilities. Don’t just take our word for it—here’s what some of our patients have to say about their experience.


Judy-Waters_sm

I’ve been so pleasantly surprised with the degree of customer service, the commitment to the customer, the fitting and follow up. The ease of being able to come in to have adjustments made has been so easy to do. It’s wonderful to be able to tell people to turn the television down please because I’m hearing too much! When I’m around my family and friends, I’m not having to say, “Say that again please?” and they are noticing and are grateful too. It also improves those relationships because they quit worrying about you, they quit being conscience of what you need and that’s a nice thing. Thanks again Timpanogos Hearing and Balance.
– Judy W.

“Dr. Sparrow explained everything very well and I understood what he was saying, I felt very comfortable in the office. I told him about the struggles that I was having and he corrected a lot of it. The atmosphere was pleasant and so was the staff. Having these hearing aids have opened up another world for me because I can hear so much better. I can hear in church much better and when I go to meetings I can hear what the speaker is saying a lot of times before I had to guess at it. When I don’t have them in my family gets after me and helps to remind me to wear them. These hearing aids have helped me so much in hearing others and understanding what they are saying; it’s so nice!”
– Richard P.

My name is Valerie and I am 35 years old. I have noticed my hearing going down hill for a few years now. I knew it was time to do something about my hearing when my husband told me that he could not repeat everything to me. I was also having a hard time at work and I was starting to get customers’ information wrong. I found myself answering people if I heard them, but I had no idea what they had said, and they would look at me funny. I went to Timpanogos Hearing and Balance in Spanish Fork to see what my options were. Miranda and Jeana were the best; they are so nice and helpful. They seemed like they truly cared and wanted to help me. Thanks to them, my life has changed. I find that people are asking me what instead of me asking them. I can spend time with my family without having to get everything repeated to me. I am also able to serve my customers better at work. Miranda checks on me often to make sure everything is going well. Thank you Timpanogos Hearing and Balance!
– Valerie S.

“Dear Dr. Garrett & Staff,
Words cannot convey how your kind care has changed my life for the better. Hearing is indeed a blessing. I can continue to play my violin in the symphony, work in the operating room, and live my life to the fullest now. I even can hear my two year old grandson say,’I love you Grandma!’ and I can hear the cries of my newborn grandson. Thank you, thank you, thank you!”
– Shauna J.

“My name is Brian and I moved to American Fork from Ogden, Utah. I purchased hearing aids from a hearing center in Ogden, Utah before coming to American Fork in October of 2011. I was having problems with the hearing aids so I went to Timpanogos Hearing & Balance to see what was wrong. Marsha was so nice and helpful and sent them into the manufacturer for repair(they were under warrantee). Each time Marsha and the staff have been so helpful and kind. I will NOT go anywhere else for my hearing needs.”
– Brian C.

“My name is Lena I. Wilson. I would like to say a few words about my feelings for Dr. Layne Garrett and the Timpanogos Hearing & Balance hearing center. I experienced some difficulty hearing for quite a few years and had gone to another company that fitted me with some “aids.” The “aids” helped me somewhat, but were very uncomfortable to wear, so I didn’t use them regularly. As my hearing problem become more acute I decided I needed further help. I looked in the phone book for a number of an audiologist close to my home. It was there that I found Dr. Garrett. What a blessing he has been for me. He is so thorough, kind and efficient. With the aids I now have I can be in a group and hear what is going on and even participate. I can even hear children much better than I could before. It is so nice not to have to ask people to repeat themselves so many times. I am grateful to Dr. Garrett for his expertise, kindness, honesty and friendship. I would, and do, recommend him to anyone I know who could benefit from his service.”
– Lena W.

“I came in to visit Dr Garrett and he was very interested in how I was doing with my hearing. He found a pair of hearing aids for my lifestyle and budget and let me try them. I was suprised that I could hear without everything being garbled. I could hear clearer than I had for years! I would recommend Dr. Garrett and his office staff to anyone. They are very friendly and helpful. Timpanogos Hearing & Balance IS THE PLACE TO GO!.”
– Daphine B.

“I was most impressed with Dr. Garrett’s caring manner and concern in helping me find the best hearing aid for my special needs. This Oticon hearing aid has opened up a whole new world for me and has helped me regain my joy in music. I feel like my old self again. I appreciate Dr. Garrett’s willingness to work with me in purchasing this wonderful new product and helping me hear the world again. I recommend his services to anyone.”
– Joan W.

“My husband tried hearing aids years ago and hated them. He resisted the idea of trying them again; worried they’d end up in the bottom of his drawer like the others. However, we’d gotten to the point where I couldn’t talk to him without yelling. He was willing to try anything – even if it meant new hearing aids. The hearing aids we got from Dr. Garrett have changed everything. My husband loves them! He puts them on first thing in the morning and doesn’t take them off all day. We can talk, laugh and enjoy life together again. The hearing aids saved our marriage.”
“We have been very pleased with Dr. Garrett and his staff. They are prompt to take care of us and treat us as important people – not just, “old people.” We are thankful for Dr. Garrett for fitting us with such comfortable hearing aids. It is good to hear and be part of conversations and classes again. Thank you very much.”
– Mr. and Mrs. Dale B.

“It’s a miracle! As soon as I began wearing the hearing aids Dr. Garrett got for me my wife stopped mumbling. When we took a drive around the lake I could hear her every word for the frist time in a long time.”
– R.V. – Highland

“I have been wearing hearing aids for years, but have always been bothered by background noise, the sound of my own voice and I always felt plugged up. Most of the time my hearing aids were in the drawer. My brother visited Dr. Garrett and loved his hearing aids, so I thought I’d give Timpanogos Hearing & Balance a try. I came and visited Dr. Garrett and as soon as I put these hearing aids on I noticed a huge difference. I wasn’t plugged up and everything sounded so natural. At first I didn’t think they were working because they didn’t sound like my old hearing aids, but then I noticed I was understanding everything without having to strain. I love these hearing aids.”
– A.M. – Kentucky

Review Us Online: Let others know what you thought of your experience at Timpanogos Hearing & Balance!