Occasionally we will get people calling us to see if they purchased a hearing device online, if we can program it and take care of it for them. Our answer is a qualified yes—yes we can do that, but no, we don’t recommend it. Besides the fact that studies have proven that the best predictor of success in hearing better with hearing devices is choosing a qualified hearing care provider, you run the risk of the following happening to you:
We had a patient recently who purchased a hearing device online on the KSL classifieds. They brought the hearing device in to be programmed by us and when we hooked it up to the computer, we discovered that the device had been reported to Oticon as lost and we were unable to program it. The patient was out over $1000 and there was nothing we could do.
When price is an issue, we will do everything in our power to find the right priced hearing device and help you to find good financing options. Please come talk to us first before you make a purchase that you might regret! Call us at 801-770-0801 if you have questions.
