One of the issues we’ve struggled with in helping people to hear better is that many of our patients have a very hard time understanding on the phone. We have tried many different options in the past with limited success. One of the great new products that Dr. Garrett and Dr. Forsey were able to see at the audiology convention last week may be a solution for many people. It’s called CaptionCall.
The CaptionCall Solution includes:
- CaptionCall Phone—A state-of-the-art, captioning-enabled phone is provided to you at no charge. The phone features a large, easy-to-read screen that displays written captions of what your callers are saying.
- CaptionCall Service—A free captioning service is also part of the CaptionCall Solution. With it, you’ll get nearly instant, automatic captioning on every call you make and receive with your CaptionCall Phone.
- CaptionCall Support—Comprehensive customer service, including free shipping and handling, account setup assistance, installation assistance, and ongoing customer support.
We were just trained today on this technology and so far it is very impressive. It works over a high-speed internet connection (required for the service to work) and has a large, easy-to read screen where calls are captioned. Best of all, right now this service and the phone are COMPLETELY FREE.
We don’t know how long this will be free, so you will want to call right now so that we can see if you qualify. Call at 801-770-0801 (American Fork) or 801-853-8153 (Spanish Fork) if you have questions.