Hearing Aid Maintenance

Regardless of their cost, hearing aids are a major investment—one that you should expect to get years’ worth of reliable service from. Because of their high-tech circuitry and regular exposure to a harsh environment where moisture, heat and earwax can all cause damage to their electronic components, even the best hearing aids are prone to occasional problems if not treated properly.

To ensure you get the most from your investment, take the time to perform regular maintenance on your hearing aids. This will keep them working optimally and extend their life.

Routine Maintenance for Your Hearing Aids

The most important thing you can to do keep your hearing aids working properly is to clean them regularly. At Timpanogos Hearing & Balance, we recommend wiping all surfaces with a soft, dry cloth on a daily basis. Avoid using water, solvents, cleaning fluids or alcohol as any contact with moisture can damage the electronic components. And wait to insert your hearing aids before washing your face, shaving, or applying hairspray and lotions. Pay special attention to the microphone inlet, which is prone to clogging, and the battery contacts, which can attract dirt and dust.

You might want to consider investing in a multipurpose tool designed especially for hearing aids. The multi-tool contains a wire loop, magnet and brush to aid in wax removal from spots that are difficult to reach. The magnet is helpful in removing the batteries. If you cannot find a multi-tool, the individual components are available separately.

Troubleshooting Tips

Even with regular cleaning and maintenance, your hearing aids can still run into problems on occasion. Fortunately, many common problems are easily resolved. Before bringing your aids in for service, try the following.

PROBLEM: Feedback/whistling.

SOLUTION: Try taking them out and reinserting. Alternatively, clean them thoroughly, checking for dirty or clogged ports due to earwax accumulation.

PROBLEM: Sound is distorted or unclear.

SOLUTION: Open and close the battery compartment door. Clean the battery contacts and surfaces or replace the battery. Make sure hearing aids have not inadvertently been switched to telecoil mode.

PROBLEM: No sound.

SOLUTION: Replace the battery. If that doesn’t do the trick, check for a clogged microphone or sound outlet. Change the wax filter if needed.

If these tips do not resolve the issues, please bring your hearing aids in to one of our offices (American Fork or Spanish Fork). The staff at Timpanogos Hearing & Balance is happy to assist, whether replacement parts are needed or your hearing aids must be serviced.