Hearing Aids & Tinnitus Treatment in Utah County
If you’re looking for hearing aids, tinnitus treatment, or a more thorough hearing evaluation in Utah County, Timpanogos Hearing & Tinnitus serves patients across the county from two clinics — one in American Fork, one in Spanish Fork.
Together, our clinics provide hearing aids, Real Ear Measurement verified fittings, comprehensive hearing evaluations, and specialty tinnitus care — including Utah’s only full-time tinnitus clinic offering Lenire.
The hearing health picture across Utah County is more varied than most people realize. BYU students in Provo have been running earbuds at stadium volume for years. Construction workers along the Geneva Road corridor in Lindon carry decades of noise exposure. Meanwhile, retired professionals in Springville are noticing that family conversations are getting harder to follow. Young parents in Saratoga Springs have been dismissing ringing in their ears as stress. And farmers in Payson have been losing ground on their hearing for a long time.
Most of these patients have one thing in common. They waited. In fact, research shows the average person waits eight to nine years between noticing hearing trouble and getting help. By the time they come in, the real question isn’t whether they have hearing loss. It’s how much time they lost — and what treatment looks like now.
That’s the conversation we’re built for. If you’ve already tried something that didn’t work — or been told nothing more can be done — that’s exactly where we tend to start.
Utah County Hearing & Tinnitus Care — At a Glance Clinics: American Fork (northern Utah County) | Spanish Fork (southern Utah County) Services: Hearing aids, Real Ear Measurement verification, comprehensive hearing evaluations, speech-in-noise testing, tinnitus evaluations, Lenire bimodal neuromodulation, My Tinnitus Therapy, sound therapy, cognitive hearing screening Cities served: American Fork, Lehi, Pleasant Grove, Lindon, Orem, Provo, Cedar Hills, Alpine, Saratoga Springs, Spanish Fork, Springville, Spanish Fork, Mapleton, Payson, Elk Ridge, Salem, Santaquin, and surrounding Utah County communities Best for: Hearing loss at any age, tinnitus that hasn’t responded to prior treatment, hearing aids that haven’t worked, trouble understanding speech in noise, tinnitus after ENT medical clearance, adult children researching options for a parent
Utah County Audiology Clinics — American Fork and Spanish Fork
Utah County stretches more than 45 miles, from Alpine and Cedar Hills in the north to Santaquin in the south. So no single clinic can serve that whole area well. Ours don’t try to. We use two clinics to make specialty hearing and tinnitus care more accessible across the county.
American Fork Clinic
Best for northern Utah County
343 S 500 E
American Fork, UT 84003
Serves: Lehi, Pleasant Grove, Lindon, Orem, Provo, Cedar Hills, Alpine, and Saratoga Springs.
Good fit for patients in Lehi, Silicon Slopes, northern Utah County, and central Utah County.
Call American Fork: (801) 763-0724
Spanish Fork Clinic
Best for southern Utah County
642 E Kirby Ln #102
Spanish Fork, UT 84660
Serves: Springville, Mapleton, Payson, Elk Ridge, Salem, Santaquin, and surrounding communities.
Good fit for patients in southern Utah County who want specialty care closer to home.
Call Spanish Fork: (801) 798-7210
Patients in Provo often land close to the midpoint between the two clinics. Many schedule their first visit at whichever location has earlier availability. Then they pick a home clinic based on convenience after that.
Both locations follow the same protocols, standards, and treatment philosophy. Dr. Layne Garrett, Au.D., FAAA, ABAC, CH-TM, CDP, founded the practice in 2003 and serves as clinical director. Dr. Levi Lundquist, and Seth Austin, all see patients alongside Dr. Garrett in American Fork. Jessica Nelson is the primary provider in Spanish Fork and serves as Director of Treatment. Doug Garrett sees patients in both offices.
Comprehensive Hearing Evaluations in Utah County
Utah County has plenty of places to get your hearing checked. However, what’s harder to find is a thorough evaluation. One that looks at how your hearing actually works in your real daily life — not just whether you can detect tones in a quiet room.
A standard hearing test measures your ability to hear pure tones in silence. However, it tells you almost nothing about how well you understand speech in a noisy place. That’s usually where hearing trouble shows up first. Think of a noisy kitchen at a Sunday family dinner in Provo. A town hall meeting in Spanish Fork. A construction site in Lindon. An open office across the Silicon Slopes corridor.
| Basic hearing test | Comprehensive hearing evaluation |
|---|---|
| Measures tones in a quiet room | Measures how you hear in real life |
| Often stops at the audiogram | Includes speech-in-noise testing |
| May miss hidden hearing difficulty | Looks for problems understanding speech in noise |
| Usually answers “Can you detect sound?” | Answers “Can your brain use sound clearly?” |
| May not explain why conversations are hard | Helps guide a real treatment plan |
Our comprehensive hearing evaluation includes speech-in-noise testing and tympanometry. It also includes cognitive screening where that’s appropriate. Speech-in-noise testing often finds problems that a basic hearing test misses completely. This includes what clinicians call hidden hearing loss. That means real trouble processing speech in noisy places — even when a standard audiogram looks normal.
A normal hearing test does not always mean normal hearing.
Some patients can detect quiet tones in a test booth but still struggle badly in restaurants, meetings, classrooms, or family gatherings. That is why speech-in-noise testing matters.
There’s no single type of Utah County hearing patient.
Common patterns we see in Utah County:
- Patients told their hearing was “fine” even though conversations still feel difficult
- Returned missionaries with noise exposure they did not realize was a problem
- Teachers in American Fork, Orem or Provo missing words in class
- Adults in the 40s and 50s blamaing listening trouble on fatigue, distraction or feeling like everyone mumbles.
An honest look at what the evaluation covers is worth reading before you schedule.
Hearing Aids in Utah County, Verified With Real Ear Measurement
Utah County patients who come to us after trying hearing aids somewhere else often describe the same thing. The devices made sound louder. But speech still wasn’t clearer. In most cases, however, the problem isn’t the technology. It’s the fitting process.
Every hearing aid fitting at Timpanogos Hearing & Tinnitus includes Real Ear Measurement (REM) verification.
This is our standard — not an optional add-on.
REM uses a small probe microphone placed in your ear canal. It confirms that the hearing aid is delivering the right level of sound for your specific hearing loss and the shape of your ear canal. Without it, devices are usually programmed to manufacturer defaults. Those defaults are close, but they aren’t calibrated to you specifically.
Research consistently shows that REM-verified fittings produce better speech understanding, higher satisfaction, and better long-term results. Many hearing aid fittings are still completed without this step. For us, it’s the baseline of responsible hearing care — not a bonus.
Why this matters
Hearing aids can be excellent technology, but they still have to be fitted correctly. Real Ear Measurement helps confirm that the prescription is actually reaching your eardrum at the right levels. Without that step, the fitting may be close — but close is not the same as verified.
Our technology partners include Oticon, Widex, Phonak, Starkey, ReSound, and Signia. Every device is chosen based on what fits your clinical needs — not product margins. If you’ve already tried hearing aids that didn’t work, read the full explanation of why fittings fail. It almost always comes back to this one skipped step.
Want to understand why some hearing aids fail even when the technology is good? Dr. Garrett explains the skipped step that often makes the difference.
Tinnitus Treatment in Utah County
Tinnitus is more common in Utah County than most people expect. It also shows up across a wider age range than the national averages suggest.
College students at BYU and UVU often develop ringing after years of loud music exposure. Manufacturing and construction workers along the Geneva Road and I-15 corridor have built up decades of noise damage. Meanwhile, farmers in the Payson and Spanish Fork areas started noticing persistent ringing years ago and assumed they’d have to live with it. Professionals across the county can trace the start to one event — a concert, an accident, a sudden illness. Many have been looking for something better than white noise ever since.
Utah’s Only Full-Time Tinnitus Clinic Offering Lenire
Timpanogos Hearing & Tinnitus is one of the first 10 Modern Tinnitus Specialty Centers in the United States. We are also the only provider in Utah offering Lenire, an FDA-cleared tinnitus treatment that combines sound through headphones with mild electrical stimulation to the tongue.
For appropriate candidates, Lenire is one tool that may help retrain how the brain processes tinnitus. But Lenire is not the whole program. Tinnitus care works best when treatment is matched to the patient’s hearing, distress level, sound tolerance, sleep, stress, and treatment goals.
Depending on the patient, our tinnitus treatment may also include:
- A comprehensive tinnitus evaluation that is separate from a standard hearing test
- Hearing aid therapy with integrated sound therapy when hearing loss is also present
- My Tinnitus Therapy, our proprietary CBT-based coaching program designed to reduce distress and emotional reactivity
- Heart rate variability monitoring to address the stress-tinnitus connection
- Sleep-focused tinnitus management for patients whose symptoms are worst at night
What “Success” Means in Tinnitus Care
In our internal outcome tracking, roughly 90% of tinnitus patients report meaningful improvement when treatment is matched to their specific tinnitus pattern and followed through as recommended.
That does not mean every patient’s tinnitus disappears. It means the goal is measurable improvement in control, distress, sleep, focus, and daily quality of life.
If you’ve already been told nothing more can be done, that history does not rule you out. It often tells us exactly where the prior treatment fell short — and where to start.
Dr. Garrett explains how modern tinnitus care moves beyond guesswork and starts with real data.
Why Utah County Patients Choose Timpanogos Hearing & Tinnitus
We hear consistent themes from new patients. It does not matter whether they come from Lehi or Payson, from Silicon Slopes or a Spanish Fork farm.
Common Patients We See
“The volume is fine, but speech still isn’t clear.”
This is common in patients who bought hearing aids somewhere else but never had the fitting verified with Real Ear Measurement.
“My doctor said there was nothing to do for my tinnitus.”
This is common in patients who were medically cleared but never received a comprehensive tinnitus evaluation.
“My hearing test was normal, but I still miss conversations.”
This is common in patients who need speech-in-noise testing, not just a quiet-room audiogram.
“My parent keeps saying their hearing is fine.”
This is common when family members notice withdrawal, TV volume changes, or missed conversations before the patient does.
“I work in construction, farming, or manufacturing.”
This is common in Utah County patients with years of noise exposure who gradually lost ground without realizing how much their hearing had changed.
“I tried hearing aids before, but they never felt right.”
This is common when hearing aids were selected or programmed without enough verification, follow-up, or auditory training.
In many cases, the problem is not that the patient is impossible to help. The problem is that the process they went through was incomplete. Hearing aids may have been programmed without Real Ear Measurement. Tinnitus care may have stopped at “try a white noise machine.” Hearing tests may have measured the wrong thing entirely.
Recognized for Clinical Hearing Care in Utah
Timpanogos Hearing & Tinnitus has been recognized as Best of State in Auditory Services in Utah 15 times. That recognition reflects the clinical standard we aim to bring to every Utah County patient — whether they live five minutes from one of our clinics or forty.
Timpanogos Hearing & Tinnitus has been recognized as Best of State in Auditory Services in Utah 15 times. That recognition reflects the clinical standard we aim to bring to every Utah County patient — whether they live five minutes from one of our clinics or forty.
A Common Utah County Patient
One patient we think of often came to us from Springville. He was a retired firefighter in his late 60s. He had spent three decades in noisy environments and did not think much about it at the time. His wife had been urging him to get checked for years. He finally came in after he started missing conversations at church and family dinners.
His previous hearing test had come back “mild” at a primary care office. Nothing had been recommended. However, when we did a full workup — including speech-in-noise testing — the real picture was significantly different. His word recognition in noise was well below what his audiogram suggested.
So we fit him with REM-verified devices and walked him through LACE AI auditory rehabilitation. That is a structured program that retrains the brain’s ability to process speech in challenging environments.
The change was substantial. Two months later, his wife called us. She said he had started sitting at the dinner table again instead of eating in front of the TV where he could control the volume.
Ready to find out what’s actually going on with your hearing?
New patient consultations are complimentary. Call the clinic closest to you or schedule online.
Utah County Audiology Clinic Locations
Utah County patients are welcome at either clinic. Most people choose based on location, scheduling availability, and where they want to return for follow-up care.
American Fork Clinic
Serving Northern Utah County
343 S 500 E
American Fork, UT 84003
Convenient for patients in Lehi, Pleasant Grove, Lindon, Orem, Provo, Cedar Hills, Alpine, Saratoga Springs, and the Silicon Slopes corridor.
Phone: (801) 763-0724
Hours: Monday–Thursday 8am–6pm | Friday 8am–12pm
Spanish Fork Clinic
Serving Southern Utah County
642 E Kirby Ln #102
Spanish Fork, UT 84660
Convenient for patients in Springville, Mapleton, Payson, Elk Ridge, Salem, Santaquin, Goshen, and surrounding southern Utah County communities.
Phone: (801) 798-7210
Hours: Monday–Thursday 8am–5pm | Friday 8am–12pm
Many patients from Provo and central Utah County choose their clinic based on scheduling. Then they pick a home clinic for follow-up care based on convenience. Also, if you’re a Utah County physician or other healthcare provider looking to refer patients for hearing or tinnitus evaluation, we welcome that conversation. Our clinical reports are thorough and timely. Contact either clinic to discuss a referral relationship.
Meet Your American Fork Care Team
Timpanogos Hearing & Tinnitus was founded by Dr. Layne Garrett in American Fork in 2003 — his hometown, where his grandfather Dr. Guy Richards served as the town doctor. His path to audiology began on an LDS mission to the Deaf in Boston, where he witnessed firsthand the life-changing power of restored communication. Today Dr. Garrett leads the practice as founder and clinical director, setting the standard of care that runs through everything we do.
Dr. Layne Garrett, Au.D., FAAA, ABAC, CH-TM, CDP
Founder & Clinical Director
Dr. Garrett earned his Au.D. from Salus University and spent time at Sonic Innovations training audiologists nationally before founding this practice. He holds board certification from the American Board of Audiology, certification in Cognitive Behavioral Therapy for Tinnitus Management, and is one of the few audiologists in Utah certified as a Dementia Practitioner. Under his clinical leadership, Timpanogos Hearing & Tinnitus has been recognized as Best of State in Auditory Services 14 times and designated one of the first 10 Modern Tinnitus Specialty Centers in the United States. Learn more about Dr. Garrett →
Dr. Levi Lundquist, Au.D., CCC-A, ABAC, CH-TM
Doctor of Audiology
Dr. Lundquist grew up in Payson, Utah and discovered his passion for audiology in high school. He earned his Bachelor’s in Communicative Disorders from Utah State University and his Doctorate of Audiology from the University of Utah. He is board certified by the American Board of Audiology, holds his Certificate of Clinical Competence from ASHA, and is certified in Tinnitus Management — and he treats more tinnitus patients with Lenire than any other tinnitus specialist in Utah. Meet Dr. Lundquist →
Seth Austin, BC-HIS
Board Certified Hearing Instrument Specialist
Seth grew up on a fourth-generation farm in New Plymouth, Idaho and studied Communication Sciences & Disorders at Idaho State University. At 23 he developed persistent tinnitus following an accident — an experience that directly shaped his commitment to hearing and tinnitus care. He has since completed the International Hearing Society’s Tinnitus Care Provider Certificate Program and brings both clinical expertise and personal understanding to every patient he sees. Meet Seth →
Meet Your Spanish Fork Care Team
Timpanogos Hearing & Tinnitus was founded by Dr. Layne Garrett in American Fork in 2003 — his hometown, where his grandfather Dr. Guy Richards served as the town doctor. His path to audiology began on an LDS mission to the Deaf in Boston, where he witnessed firsthand the life-changing power of restored communication. Today Dr. Garrett leads the practice as founder and clinical director, setting the standard of care that runs through everything we do.
Dr. Layne Garrett, Au.D., FAAA, ABAC, CH-TM, CDP
Founder & Clinical Director
Dr. Garrett earned his Au.D. from Salus University and spent time at Sonic Innovations training audiologists nationally before founding this practice. He holds board certification from the American Board of Audiology, certification in Cognitive Behavioral Therapy for Tinnitus Management, and is one of the few audiologists in Utah certified as a Dementia Practitioner. Under his clinical leadership, Timpanogos Hearing & Tinnitus has been recognized as Best of State in Auditory Services 15 times and designated one of the first 10 Modern Tinnitus Specialty Centers in the United States. Learn more about Dr. Garrett →
Jessica Nelson, Director of Treatment, BC-HIS, CDP
Director of Treatment at Timpanogos Hearing & Tinnitus
Jessica Nelson has devoted more than 15 years to helping patients reconnect with the people and moments that matter most. As a board-certified hearing instrument specialist (BC-HIS) and the Director of Treatment at Timpanogos Hearing & Tinnitus, she brings a powerful blend of deep technical expertise and compassionate, patient-centered care.
In her clinical role, Jessica specializes in designing comprehensive treatment plans that prioritize long-term clarity, comfort, and cognitive support. She oversees fitting protocols, verification standards, and ongoing patient follow-up across both the American Fork and Spanish Fork clinics, ensuring each patient receives the highest level of care. Learn More about Jessica Nelson.
Utah County Hearing and Tinnitus FAQs
The American Fork clinic is your best option. It’s just a few minutes south on I-15 — typically 10 minutes or less from most of Lehi, depending on where you are. It’s also convenient if you’re commuting along the Silicon Slopes corridor and want to schedule around your workday. For patients in the southernmost parts of Lehi, it’s essentially a neighbor. Call (801) 763-0724 and we can help you figure out the best fit.
Yes. Timpanogos Hearing & Tinnitus has two clinics that together cover the full geographic span of Utah County. Our American Fork location serves the northern half of the county. Our Spanish Fork location serves the south. Most Utah County residents are within 15 to 20 minutes of one of our clinics. We are Utah’s only provider of Lenire — the FDA-cleared device for tinnitus — and one of approximately 14 Lenire Preferred Providers in the United States. For patients in Payson, Salem, Mapleton, or Springville who’ve been told tinnitus treatment isn’t available nearby, the Spanish Fork clinic is closer than most people expect.
No. Noise-induced hearing loss and tinnitus are among the most common conditions we treat in Utah County. They are especially common among workers in the construction and manufacturing corridor between Lindon and Payson. They are also common in the agricultural communities in the southern part of the county. Because noise exposure builds up gradually, many patients don’t realize how much damage has occurred until a thorough evaluation reveals it. There is no point at which a hearing evaluation isn’t worth doing. The question is always what treatment looks like for your specific situation. That’s what the evaluation is designed to answer.
Often, yes. Many of the adults who come through our doors are brought in by an adult child. That child has been watching a parent withdraw from conversations, raise the TV volume, and pull away at family gatherings. Resistance usually comes from one of a few places. A prior bad experience with hearing aids that didn’t work. Concerns about cost or appearance. Or a genuine belief that what they’re experiencing is just normal aging. Our evaluation is designed to show patients — not just tell them — what’s actually happening with their hearing. We don’t push technology. We show the data. If you’re an adult child researching options for a parent in Utah County, we’re happy to talk through what a first appointment would look like before you bring them in.
Yes. We see patients from all of these communities regularly. The Spanish Fork clinic is positioned to serve the southern Utah County corridor. Payson is roughly 20 minutes to the south. Springville and Mapleton are less than 10 minutes away. We also see patients from Santaquin, Salem, and Goshen. If you’re not sure which clinic is more convenient, call either office and we’ll help you figure it out.
Yes. A standard audiogram measures your ability to detect tones in a quiet room. However, it doesn’t measure how you process speech in noise. That’s almost always where real hearing difficulty appears first. We offer speech-in-noise testing that frequently reveals significant problems in patients whose basic audiogram looks clean. Clinicians call this hidden hearing loss. It’s far more common than most patients are ever told. A normal hearing test result doesn’t mean there’s nothing wrong. It means the standard test didn’t find anything. Those are two different things.
Ready to Schedule?
Utah County patients are welcome at both clinics. New patient consultations are complimentary.
American Fork: (801) 763-0724 Spanish Fork: (801) 798-7210
Related Resources
- Understanding Tinnitus: A Comprehensive Guide to Causes, Mechanisms, and Evidence-Based Treatment
- Hearing Aids: A Clinical Guide to Understanding and Treatment
- Real Ear Measurement: The Verification Standard That Determines Whether Your Hearing Aids Actually Work
- Understanding Hearing Loss and Cognitive Health: What the Research Actually Shows
- Tinnitus Treatment: What Works, What Doesn’t, and What Clinical Guidelines Actually Recommend
- Hearing Care in Utah County: What Evidence-Based Treatment Actually Looks Like