Tinnitus Treatment in American Fork, UT

American Fork is a community where people tend to know their neighbors, stay planted for decades, and quietly push through things that bother them. That last habit — the one where you tell yourself the ringing will settle down, that it’s just stress, that it’s not bad enough to do anything about yet — is one of the most common reasons tinnitus becomes harder to treat over time.

The patients we see from this community often waited years. Not because they didn’t care, but because nobody told them something could actually be done. A standard hearing test came back fine. A doctor said it was age-related. A pharmacist suggested melatonin. They tried white noise apps, dietary changes, and at least one supplement that arrived in a brown box with big promises on the label. None of it worked.

What they needed wasn’t a product. It was a clinical process built around what tinnitus actually is — a neurological phenomenon, not an ear problem that can be masked away. Timpanogos Hearing & Tinnitus is a specialty audiology clinic founded in this community in 2003, and tinnitus is one of the conditions we were built to treat at a level most audiology practices in Utah County cannot offer. If you’ve been living with this and have started to wonder whether something more is possible, that question is worth pursuing.

Timpanogos Hearing & Tinnitus clinic at 343 S 500 E in American Fork, Utah — hearing aids and tinnitus treatment

What’s Actually Causing your Tinnitus

Tinnitus isn’t a sound produced by your ear. It’s a perception — the brain’s attempt to fill in for missing auditory input by generating its own signal. In most cases, some degree of hearing loss or auditory system change is the trigger, even when a standard hearing test shows results in the normal range. The auditory cortex becomes hyperactive in the absence of expected input, and the result is the ringing, hissing, buzzing, or tonal sounds that many patients describe.

This matters clinically because it explains why masking alone rarely provides lasting relief. You cannot mask a brain-generated signal into submission. Effective treatment has to address the underlying neurological pattern — not just cover it with white noise at bedtime.

The tinnitus treatment overview on our website walks through the mechanisms in more detail and explains what evidence-based treatment actually involves at each stage. For patients who’ve been told there’s nothing to be done, the comprehensive tinnitus guide is the most complete resource we’ve put together on causes, types, and current clinical options.


Dr Garrett performing video otoscopy at Timpanogos Hearing and Tinnitus.

Why Most Tinnitus Treatments Don’t Work

Most of what patients try before they come to us falls into one of three categories, and all three share the same limitation: they address the symptom rather than the underlying mechanism.

Masking and white noise apps. Sound masking can reduce the perceived intensity of tinnitus in the moment. It does nothing to retrain the neurological pattern driving it. When the masking sound stops, the tinnitus is exactly where it was. Patients who rely on masking indefinitely are managing — not treating.

Supplements and OTC remedies. Ginkgo biloba, magnesium, zinc, CoQ10 — there is no high-quality clinical evidence supporting any of these for tinnitus reduction. The research on ginkgo biloba specifically shows no clinically meaningful benefit. Most patients who arrive at our practice having tried supplements report spending significant money with no outcome. The appeal is understandable. The evidence is not there.

Poorly fitted hearing aids. This one is more nuanced. Hearing aids can be a meaningful component of tinnitus treatment — but only when they’re fitted properly, programmed to address the specific frequency pattern of the hearing loss, and combined with an actual tinnitus management protocol. Hearing aids fitted without Real Ear Measurement verificationand handed to a patient without follow-up support are not tinnitus treatment. They are hearing aids. The distinction matters enormously in terms of outcomes.

If you’ve tried any of these and felt like you were doing the right things without getting results, the issue almost certainly wasn’t you. It was the process.

If this sounds familiar, the next step isn’t another product — it’s a proper tinnitus evaluation. New patient consultations at Timpanogos Hearing & Tinnitus are complimentary. Call (801) 763-0724 or request a consultation at utahhearingaids.com.


Our Tinnitus Treatment Approach in American Fork

Timpanogos Hearing & Tinnitus is one of the first 10 Modern Tinnitus Specialty Centers in the United States — a designation that reflects the depth of our clinical protocols, not a marketing category. Every patient who comes in for a tinnitus evaluation goes through a process that is fundamentally different from what most audiology practices in Utah offer.

Comprehensive tinnitus evaluation. The evaluation begins with a thorough case history, standard audiometry, and speech-in-noise testing to establish the complete picture of auditory function. Tinnitus-specific testing follows — loudness matching, pitch matching, minimum masking level, and residual inhibition — to characterize the type and severity of tinnitus this patient is experiencing. This information drives the treatment plan.

Real Ear Measurement verified fitting. When hearing aids are part of the treatment plan — and they often are, even for patients who don’t primarily think of themselves as having hearing loss — every fitting includes Real Ear Measurement verification as standard practice. REM uses a probe microphone placed in the ear canal to confirm the device is delivering correct amplification for this patient’s specific hearing loss pattern and ear canal acoustics. Every fitting. No exceptions.

My Tinnitus Therapy. This is our proprietary CBT-based coaching program, developed in-house at this practice to address the emotional and psychological dimensions of tinnitus. Tinnitus distress is not just about the sound — it’s about the attention the brain gives it, the emotional reactivity it triggers, and the way it infiltrates sleep, concentration, and social engagement. My Tinnitus Therapy is designed to reduce that reactivity and support long-term habituation through structured cognitive behavioral techniques. This is not a generic protocol. It was built here, for our patients.

Lenire bimodal neuromodulation. Timpanogos Hearing & Tinnitus is Utah’s only full time tinnitus clinic authorized to prescribe  Lenire — the FDA-approved bimodal neuromodulation device for tinnitus. We are one of approximately 14 Lenire Preferred Providers in the entire United States. Lenire delivers sound through headphones simultaneously with gentle electrical stimulation to the tongue, creating a paired dual-sensory input that clinical trials showed reduced tinnitus distress in the majority of participants. For patients who have not responded to other approaches, Lenire represents the most clinically advanced option currently available.

Heart rate variability monitoring. For patients in whom stress is a significant driver of tinnitus severity — and this is more common than most people expect — we incorporate HRV monitoring to assess the autonomic stress response and guide treatment adjustments. The connection between stress and tinnitus is well-established in the clinical literature. Addressing it directly changes outcomes.

Sound therapy and habituation protocols. Sound therapy for tinnitus — used properly, as a component of a structured treatment plan rather than as a standalone masking tool — supports neurological habituation over time. We integrate it where appropriate within the broader multimodal protocol.


Why American Fork Patients Choose Us

Patients who come to us from American Fork are often people who’ve already tried something. What we hear from them, in versions that sound remarkably similar, tends to come down to a few consistent themes:

  • The construction worker who’s been around heavy equipment for twenty years. He assumed the ringing was just part of the job, something you accepted the way you accepted the sore back. His wife finally pushed him to get it looked at. He’d seen someone briefly who told him it was noise-induced and there wasn’t much to do. He came to us and for the first time had a proper tinnitus evaluation that characterized what he was experiencing, identified accompanying high-frequency hearing loss that was driving the neurological signal, and put together a plan that included REM-verified hearing aids and My Tinnitus Therapy. Six months later the ringing was still there, but it had stopped running his evenings.
  • The woman in her late 50s managing a household and a part-time job. She’d had ringing for three years. It started around a stressful period and never left. Her hearing test at her regular doctor came back normal, so the ringing got attributed to stress or menopause and nothing was done. She’d tried a few supplements. She was sleeping worse. She came in after reading about the connection between tinnitus and sleep and wondering whether there was a clinical explanation nobody had looked for. There was. The comprehensive evaluation identified mild high-frequency loss the standard test had missed, and My Tinnitus Therapy gave her a structured framework for reducing the anxiety loop the ringing had created.
  • The returned missionary in his late 20s. He came home with tinnitus. His general practitioner had no specific guidance. He was too young, in his own estimation, to have a “hearing problem.” He delayed for over a year before coming in. The earlier someone like him gets a proper evaluation, the better the outcomes tend to be — and he was still well within the treatment window for meaningful intervention.
  • The longtime American Fork resident.  She’d been flagged during a routine visit for tinnitus she mentioned in passing. She wasn’t sure it was worth making an appointment over. It was. The evaluation found something her GP couldn’t have caught, and the treatment plan included Lenire as a primary intervention after prior approaches hadn’t produced results.

Why American Fork Patients Choose Us

Patients who come to us from American Fork are often people who’ve already tried something. What we hear from them, in versions that sound remarkably similar, tends to come down to a few consistent themes:

  • The construction worker who’s been around heavy equipment for twenty years. He assumed the ringing was just part of the job, something you accepted the way you accepted the sore back. His wife finally pushed him to get it looked at. He’d seen someone briefly who told him it was noise-induced and there wasn’t much to do. He came to us and for the first time had a proper tinnitus evaluation that characterized what he was experiencing, identified accompanying high-frequency hearing loss that was driving the neurological signal, and put together a plan that included REM-verified hearing aids and My Tinnitus Therapy. Six months later the ringing was still there, but it had stopped running his evenings.
  • The woman in her late 50s managing a household and a part-time job. She’d had ringing for three years. It started around a stressful period and never left. Her hearing test at her regular doctor came back normal, so the ringing got attributed to stress or menopause and nothing was done. She’d tried a few supplements. She was sleeping worse. She came in after reading about the connection between tinnitus and sleep and wondering whether there was a clinical explanation nobody had looked for. There was. The comprehensive evaluation identified mild high-frequency loss the standard test had missed, and My Tinnitus Therapy gave her a structured framework for reducing the anxiety loop the ringing had created.
  • The returned missionary in his late 20s. He came home with tinnitus. His general practitioner had no specific guidance. He was too young, in his own estimation, to have a “hearing problem.” He delayed for over a year before coming in. The earlier someone like him gets a proper evaluation, the better the outcomes tend to be — and he was still well within the treatment window for meaningful intervention.
  • The longtime American Fork resident.  She’d been flagged during a routine visit for tinnitus she mentioned in passing. She wasn’t sure it was worth making an appointment over. It was. The evaluation found something her GP couldn’t have caught, and the treatment plan included Lenire as a primary intervention after prior approaches hadn’t produced results.

Timpanogos Hearing and Tinnitus has been recognized as Best of State in Auditory Services 14 times. That recognition reflects what happens when the clinical process is done properly — not a marketing claim.


“I went to Timpanogos Hearing and Tinnitus because of my tinnitus and mild hearing loss. There program is holistic covering more than hearing loss and tinnitus. Dr Lundquist took the time to get to know me and what my hopes were for my hearing and life. Highly recommend!!” – Kim B, American Fork


What Results Can You Expect

We report a 90% tinnitus treatment success rate over more than two decades of clinical practice. That number deserves context, because it is not a claim that 90% of patients achieve relief silence.

Tinnitus treatment success means tinnitus that is no longer significantly interfering with daily function, sleep, work, and quality of life. It means the neurological signal may still be present but has lost its ability to dominate attention, disrupt sleep, or generate the emotional distress that makes tinnitus genuinely debilitating. For the majority of patients who complete a full treatment protocol, that outcome is achievable.

What we cannot offer is a guarantee of complete sound elimination. We do not make that claim, and you should be skeptical of any provider who does. What we can offer is the most advanced multimodal protocol available in Utah, delivered by a clinical team with credentials and experience that are genuinely rare in this state.

Duration matters, but not the way most patients assume. Patients who have been living with tinnitus for five, ten, or fifteen years have successfully completed treatment with meaningful outcomes. Length of time does not determine whether you’re treatable — it affects the treatment approach, not the eligibility.

What To Expect On Your First Visit

Let’s Have A No‐Pressure Conversation To Get You The Help You Deserve.

  • Discuss Your Goals
  • Comprehensive Hearing Evaluation
  • Custom Treatment Plan
  • Flexible Financing Discussion
  • Bonus: Copy of Dr. Layne Garrett’s book

Who This Is For

This page is relevant to you if:

  • You have persistent ringing, buzzing, hissing, or tonal sounds in one or both ears
  • You’ve been told there’s nothing that can be done and you’re not certain that’s true
  • You’ve tried hearing aids, supplements, or masking and haven’t gotten the results you hoped for
  • Your tinnitus is affecting your sleep, concentration, work performance, or relationships
  • You’ve recently been referred by Dr. Heidi Heras, Premier Medical, or another local practice and are looking for what to expect
  • You’re within normal range on a standard hearing test but the ringing is real and persistent

If you’re unsure whether your situation qualifies, the complimentary new patient consultation is the right starting point. We will tell you honestly what we find and what, if anything, treatment is likely to offer.


Frequently Asked Questions From American Fork Patients

I was referred by my ENT — what should I expect at the first appointment? 



Patients referred by Dr. Heidi Heras or other ENT and primary care providers at practices like Premier Medical typically arrive with some documentation of prior evaluation. We build from there rather than starting from scratch. The first appointment includes our own comprehensive tinnitus evaluation — audiometry, speech-in-noise testing, and tinnitus-specific characterization — followed by a clear summary of what we found and a recommended treatment pathway. You’ll leave with a clinical picture, not a brochure. If a report back to your referring provider is appropriate, we prepare it.

I’ve had tinnitus for over ten years. Is it too late to treat?

 No — and this is one of the most persistent misconceptions we address regularly. Duration is not a disqualifier. Many of the most significant treatment outcomes we’ve seen at this practice involved patients who had been living with tinnitus for a decade or more. The neurological habituation process that effective treatment supports is not foreclosed by time. What differs between a newer onset and a longstanding case is sometimes the treatment approach and the realistic timeline for results — not whether treatment is possible.

What makes Timpanogos different from the audiology practice I’ve already tried? 

Most general audiology practices offer hearing aids and some form of masking or sound therapy. What they typically don’t offer is a formal tinnitus evaluation protocol, My Tinnitus Therapy as a structured CBT coaching program, Lenire bimodal neuromodulation, or Real Ear Measurement verification as a standard step on every fitting. The difference is not the technology — it’s the depth of the protocol and the clinical credentials behind it. Our practice is one of the first 10 Modern Tinnitus Specialty Centers in the United States. That designation exists precisely to distinguish practices at this level of tinnitus expertise from general audiology clinics.

My tinnitus is worse at night and is keeping me from sleeping. Is that a tinnitus problem or a sleep problem? 

Both, in most cases — and they reinforce each other in a cycle that is well-documented clinically. Quiet environments amplify the perceived intensity of tinnitus, which elevates arousal and prevents sleep onset, which increases stress and fatigue, which worsens tinnitus perception the next day. My Tinnitus Therapy addresses this cycle directly. Sleep-specific tinnitus management is one of the areas where our CBT-based approach tends to produce early, measurable improvements.

Does tinnitus treatment involve hearing aids even if I don’t think my hearing is that bad?

 Often, yes — and here’s why: the threshold for clinically meaningful hearing loss that drives tinnitus is lower than most patients expect. Many people whose standard hearing test shows results “within normal limits” have measurable high-frequency loss in the range where speech and environmental sounds are processed. Hearing aids fitted to address that pattern — and fitted properly, with Real Ear Measurement verification — remove the auditory deprivation signal that is triggering the brain’s compensatory tinnitus generation. This doesn’t apply to every patient. But it applies more often than patients who don’t think of themselves as “hearing aid people” tend to expect. The evaluation tells us whether this is the case for you.

I was referred by my ENT — what should I expect at the first appointment? 

Patients referred by Dr. Heidi Heras or other ENT and primary care providers at practices like Premier Medical typically arrive with some documentation of prior evaluation. We build from there rather than starting from scratch. The first appointment includes our own comprehensive tinnitus evaluation — audiometry, speech-in-noise testing, and tinnitus-specific characterization — followed by a clear summary of what we found and a recommended treatment pathway. You’ll leave with a clinical picture, not a brochure. If a report back to your referring provider is appropriate, we prepare it.

I’ve had tinnitus for over ten years. Is it too late to treat?

 No — and this is one of the most persistent misconceptions we address regularly. Duration is not a disqualifier. Many of the most significant treatment outcomes we’ve seen at this practice involved patients who had been living with tinnitus for a decade or more. The neurological habituation process that effective treatment supports is not foreclosed by time. What differs between a newer onset and a longstanding case is sometimes the treatment approach and the realistic timeline for results — not whether treatment is possible.

What makes Timpanogos different from the audiology practice I’ve already tried? 

Most general audiology practices offer hearing aids and some form of masking or sound therapy. What they typically don’t offer is a formal tinnitus evaluation protocol, My Tinnitus Therapy as a structured CBT coaching program, Lenire bimodal neuromodulation, or Real Ear Measurement verification as a standard step on every fitting. The difference is not the technology — it’s the depth of the protocol and the clinical credentials behind it. Our practice is one of the first 10 Modern Tinnitus Specialty Centers in the United States. That designation exists precisely to distinguish practices at this level of tinnitus expertise from general audiology clinics.

My tinnitus is worse at night and is keeping me from sleeping. Is that a tinnitus problem or a sleep problem? 

Both, in most cases — and they reinforce each other in a cycle that is well-documented clinically. Quiet environments amplify the perceived intensity of tinnitus, which elevates arousal and prevents sleep onset, which increases stress and fatigue, which worsens tinnitus perception the next day. My Tinnitus Therapy addresses this cycle directly. Sleep-specific tinnitus management is one of the areas where our CBT-based approach tends to produce early, measurable improvements.

Does tinnitus treatment involve hearing aids even if I don’t think my hearing is that bad?

 Often, yes — and here’s why: the threshold for clinically meaningful hearing loss that drives tinnitus is lower than most patients expect. Many people whose standard hearing test shows results “within normal limits” have measurable high-frequency loss in the range where speech and environmental sounds are processed. Hearing aids fitted to address that pattern — and fitted properly, with Real Ear Measurement verification — remove the auditory deprivation signal that is triggering the brain’s compensatory tinnitus generation. This doesn’t apply to every patient. But it applies more often than patients who don’t think of themselves as “hearing aid people” tend to expect. The evaluation tells us whether this is the case for you.


Timpanogos Hearing & Tinnitus — American Fork 343 S 500 E, American Fork, UT 84003 (801) 763-0724 Monday–Thursday 8am–6pm | Friday 8am–12pm Referring providers including Dr. Heidi Heras and the team at Premier Medical are welcome to contact our clinic directly to discuss patient coordination. Schedule a complimentary consultation at utahhearingaids.com

We regularly see patients from Highland, Pleasant Grove, Lehi, Lindon, Provo, Cedar Hills, and Saratoga Springs — many of whom have been evaluated elsewhere and are looking for a more complete clinical process than what’s available in their immediate area.


Your 5‐Star Rated & Audiologist In American & Spanish Fork, UT


Our Locations

343 S 500 E

American Fork, UT 84003

Get Directions

(801) 763-0724

Monday – Thursday: 8am – 6pm, Friday: 8am – 12pm

642 Kirby Ln, Suite 102

Spanish Fork, UT 84660

Get Directions

(801) 798-7210

Monday – Thursday: 8am – 5pm, Friday: 8am – 12pm

We Service All The Following Towns & Their Surrounding Areas

Salem Hills 

Alpine 

Cedar Hills