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Before Tony Stark found our clinic, his world had grown quieter and more confusing by the day. Diagnosed with Meniere’s disease, he was living with hearing loss and tinnitus that made even simple conversations difficult. After disappointing results with hearing aids purchased from a warehouse club, Tony decided it was time to find professionals who specialized in hearing and balance care.


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Tony’s Struggle with Meniere’s Disease

Tony’s diagnosis came with all the classic symptoms: vertigo, tinnitus, and progressive hearing loss. “They told me I’d likely lose hearing in one or both ears—and they were right,” he said. Everyday life became frustrating. He could barely understand women’s voices and often felt cut off from family conversations.

Even with hearing aids from a warehouse club, he found little improvement. “The person I worked with seemed more interested in selling hearing aids than helping me,” Tony said. Missed appointments and poor service left him discouraged.


Why He Chose Timpanogos Hearing & Tinnitus

Searching online, Tony came across Timpanogos Hearing & Tinnitus, located right here in Utah County. “When I called and mentioned Meniere’s disease, they immediately knew what I was talking about,” he said. “That gave me confidence.”

Dr. Layne Garrett, Au.D., notes that many retail hearing aid centers skip the deeper testing needed to treat complex hearing loss. “There’s a big difference between a hearing aid salesman and a doctor of audiology,” he said. “Our job is to understand the why behind hearing problems and match treatment to the individual—not just sell a device.”

Learn more about how we approach tinnitus treatment options and full diagnostic testing in our Learning Center.


A Thorough, Personalized Hearing Evaluation

When Tony came in for his first visit, he noticed the difference immediately. “The evaluation was so much more thorough than anything I’d experienced before,” he said. “They ran several painless tests and really found out what I needed.”

Dr. Garrett explained, “We look at how well you hear different sounds, the health of your cochlea and eardrum, and even the tiny bones in the middle ear. Each step helps us choose the right technology for that person.”

This customized approach meant Tony’s new hearing aids were precisely tuned to his needs, helping him regain both sound and confidence.


The Changes After Treatment

The results were life-changing. “Now I can actually have conversations again,” Tony said. “My family used to talk around me, but now they talk to me. I know what’s going on.”

Tony also shared how the improvement restored his confidence: “Before, I’d constantly ask my daughter if I understood people right. Now, I usually get it the first time.”

Dr. Garrett adds, “Treating hearing loss isn’t just about hearing better—it’s about keeping connections with family and friends. That’s what really matters.”


Tony’s Message for Others

Tony’s advice for anyone on the fence about getting help? “Go to someone who knows what they’re doing. Don’t waste your time or money with people just selling hearing aids. I wish I’d come here from the start—it’s made a huge difference in my life.”

If you’ve noticed changes in your hearing or have ringing in your ears, don’t wait.
👉 Take our free online hearing self-assessment or request your free consultation today.


Watch Tony’s Interview

You can watch Tony’s full interview with Dr. Garrett on our YouTube channel here:


FAQs

Q: What is Meniere’s disease?
A: It’s an inner ear disorder that can cause vertigo, tinnitus, and progressive hearing loss. Learn more from the NIH.

Q: Can hearing aids really help with Meniere’s disease?
A: Yes, properly fitted hearing aids can greatly improve communication and quality of life, especially when combined with tinnitus management strategies.

Q: What makes your clinic different from a retail hearing aid store?
A: Our care is led by a providers who are the top in their field of hearing and tinnitus care. We provide full diagnostic testing, custom fittings, and long-term support—not just a product sale.

Q: How do I know if I have hearing loss?
A: If you often ask people to repeat themselves, struggle in noisy places, or feel like others mumble, you may benefit from a hearing evaluation.

Q: What’s the first step to getting help?
A: You can take our self-assessment or request a free consultation online. We’ll guide you from there.


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Your 5‐Star Rated & Audiologist In American & Spanish Fork, UT
The personnel at Timpanogos Hearing & Balance always put the patient first.—Mark K.
Read Reviews
The reviews listed are from actual patients of Timpanogos Hearing & balance. Individual results may vary. Reviews are not claimed to represent results for everyone.
What To Expect On Your First Visit Let’s Have A No‐Pressure Conversation To Get You The Help You Deserve.
  • Discuss Your Goals
  • Comprehensive Hearing Evaluation
  • Custom Treatment Plan
  • Flexible Financing Discussion
  • Bonus: Copy of Dr. Layne Garrett and Dr. Keith Darrow's Book
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343 S 500 E American Fork, UT 84003 Get Directions (801) 763-0724 Monday - Thursday: 9am - 3pm Friday: 8am - 12pm
642 Kirby Ln, Suite 102 Spanish Fork, UT 84660 Get Directions (801) 763-0724 Monday - Thursday: 8am - 5pm Friday: 8am - 12pm
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