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Posted by & filed under Hearing Aids, Hearing Loss, Tinnitus

Woman looks confused trying to buy a hearing aid at a retail counter.

You wouldn’t diagnose your own heart condition, right?
You wouldn’t stroll into a pharmacy, grab some chemotherapy off the shelf, and call it a day.

Yet every day, thousands of people pick out hearing aids online or at big-box stores like they’re shopping for a new TV.

Here’s the truth:
Hearing loss isn’t an electronics problem.
It’s a medical condition.
And it deserves real medical care.

The Cost of Skipping a Diagnosis

Let me share a quick story.

A few months ago, a gentleman named Bill came to see us after trying three different over-the-counter hearing aids.

He was frustrated.
“They’re all junk,” he told me.
But the real issue wasn’t the devices—it was that no one had ever checked why he was losing his hearing in the first place.

After a thorough exam, we discovered an undiagnosed infection.
Left untreated, it could have led to permanent damage—not just to his hearing, but to his balance and cognitive health.

This happens far more often than most people realize.

When you skip a professional diagnosis, you’re not just rolling the dice with your money.
You’re gambling with your health, your relationships, and your independence.

What You Risk Without a Professional Evaluation

Here’s what “shopping” for hearing aids—without a real exam—can cost you:

1. Incomplete Evaluation
Most people assume hearing loss just “happens with age.”
But it can also be caused by infections, injuries, or even neurological disorders.
No online retailer can check for those.

2. Incorrect Programming
Hearing aids aren’t just amplifiers—they’re sophisticated tools.
Without precise programming tailored to your hearing profile, sounds can be distorted or too loud in all the wrong frequencies.

3. No Verification of Results
Think your devices are set up right?
Without Real Ear Measurements (the gold standard in calibration), you’ll never really know.
That’s why so many people give up, convinced hearing aids “just don’t work.”

4. No Tinnitus Integration
Hearing loss and tinnitus often go hand in hand. Because tinnitus is a complex symptom of underlying damage in the auditory system, is it important to have a professional with expertise in tinnitus treatment directing your care.

5. No Ongoing Support
Your hearing will change over time.
Devices alone can’t adapt to you.
You deserve a professional partner who helps you adjust, retrain, and keep hearing clearly.


Hearing Loss Is About More Than Sound

Untreated hearing loss isn’t just inconvenient.
It’s a real health risk.

Research shows that ignoring it can increase your risk of:

  • Faster cognitive decline
  • Dementia
  • Depression and isolation
  • Balance problems and falls

This is why the CDC and World Health Organization both recognize hearing loss as a serious public health issue.

Why Timpanogos Hearing & Tinnitus Is Different

You deserve more than a gadget.
You deserve care.

At Timpanogos Hearing & Tinnitus, we don’t just sell devices—we partner with you to restore clarity, connection, and confidence.

Here’s what you can expect:

✅ Comprehensive Diagnostic Evaluation
We uncover every factor affecting your hearing, so you get clear answers—not guesswork.

✅ Medical-Grade Treatment Plans
Your care plan is customized to you—not a generic sales pitch.

✅ Real Ear Measurements
We verify that your hearing aids deliver exactly the right sound levels for comfort and clarity.

✅ Integrated Tinnitus Solutions
Including Lenire bimodal neuromodulation and our own My Tinnitus Therapy program—options no other clinic in Utah offers.

✅ Ongoing Support & Aural Rehabilitation
We stay with you every step of the way as your hearing needs evolve.

Ready to Stop Guessing?

You don’t have to waste another dollar—or another day—on devices that don’t work.

You deserve a team who cares.

You deserve real answers.

Let’s get you started with a comprehensive treatment evaluation—so you can experience what it feels like to truly hear again.

Your next step: Schedule a 15 minute call with one of our care coordinators so we can make sure to get you the appointment you need with the provider that will be best for your needs. Schedule the call here.

You deserve more than a gadget.
You deserve your life back.


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Your 5‐Star Rated & Audiologist In American & Spanish Fork, UT
Highly recommend them to anyone with tinnitus as well as other hearing issues.—Geoff C.
Read Reviews
The reviews listed are from actual patients of Timpanogos Hearing & balance. Individual results may vary. Reviews are not claimed to represent results for everyone.
What To Expect On Your First Visit Let’s Have A No‐Pressure Conversation To Get You The Help You Deserve.
  • Discuss Your Goals
  • Comprehensive Hearing Evaluation
  • Custom Treatment Plan
  • Flexible Financing Discussion
  • Bonus: Copy of Dr. Layne Garrett and Dr. Keith Darrow's Book
Our Locations
343 S 500 E American Fork, UT 84003 Get Directions (801) 763-0724 Monday - Thursday: 9am - 3pm Friday: 8am - 2pm
642 Kirby Ln, Suite 102 Spanish Fork, UT 84660 Get Directions (801) 763-0724 Monday - Thursday: 8am - 5pm Friday: 8am - 12pm
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