1. Do They Have Extensive Experience?
Our professionals have over 40 years of combined experience and have treated over 7000 patients in Utah County over the last 20 years. Experience matters in finding the best treatment plan for each unique patient!
2. Do They Think Brain First?
We actually hear with our brains and not our ears and correctly treating hearing loss is the number one thing you can do to avoid dementia and cognitive decline. Make sure that you find a professional who thinks brain first, does CogniVue screenings and uses Brain Hearing Technology.
3. Are They Award Winning?
A good hearing health-care provider will be recognized by their patients, by their industry and by the community. Timpanogos Hearing & Tinnitus has won multiple awards including Best of Utah Valley, Best of American Fork and the prestigious Best of State in Auditory Services 13 times.
4. Do They Emphasize Education and the Latest Research?
Hearing healthcare is a constantly advancing field. An excellent hearing clinic will provide continuous opportunities for their staff and their patients to learn. At Timpanogos Hearing & Tinnitus, our providers attend multiple conferences and classes each year in hearing, tinnitus and neuroscience to keep their skills sharp and to make sure our processes and methods are the best available. Our providers write books and articles for community publications, film videos and do educational symposiums to better educate the community on hearing health care.
5. Do They Offer Guarantees?
No matter which specialist you choose, ultimately you are not making a small investment – in both time and finances. That being said, it is important to ask these questions
• Do they guarantee your ability to hear will be restored to its potential? Do they have a way to verify that?
• Do they guarantee if you are unhappy at any point during the adaptation period, you will part ways as friends and not spend a single penny for treatment received thus far?
• Do they guarantee that your monthly cost of treatment will never increase due to rising costs or inflation?
Now those are guarantees!
6. Do They Use the Lastest Testing and Treatment Technology?
Did you know that the audiogram (the hear-the-beeps) test was invented around 1922? If that is the only test your hearing provider is doing to check your hearing loss, you are not receiving state-of-the-art care. We perform extensive testing in addition to the audiogram-- including real ear measurement to verify that your prescription is right for YOU-- a test only performed by about 10% of practices. In addition, we don't fit traditional hearing devices which only make things louder-- our Neurotechnology makes things clearer and delivers sound in a way that your brain expects and needs to hear.
7. Does Their Quoted Fee Include Supplies?
Some clinics or insurance plans may look like they are providing services cheaper, but when you take a look at what you have to pay down the line for supplies, adjustments, annual tests, repairs, etc., those costs add up! With our treatment plan, those things are covered 100%!
8. Do They Have a Great Reputation?
The Internet makes it very easy to see what others have experienced in relation to a hearing health care provider. Go to Google and search for hearing clinics in Utah County-- no other clinic comes close to the amount of reviews we have and we have a 4.9 star rating. Also, if you want to hear what real patients have to say, go to THBTESTIMONIALS.COM and you will see unscripted testimonials from over 30 real patients!
9. Do They Offer a Comprehensive Treatment Membership?
Making sure that your hearing treatment plan is always up to date with your needs can be daunting if you are expected to pay thousands of dollars every few years. Instead, look for a clinic that offers a monthly treatment plan instead of trying to just sell you a hearing aid. This will ensure that you always have the best hearing care for your needs-- at an affordable monthly price that NEVER changes. This allows you to budget in for your hearing health needs to ensure that not only are you hearing your best, but you are minimizing your risks for cognitive decline, falls, and depression. Imagine if you could have locked-in the price of gasoline 4 years ago? With our treatment plan, the monthly fee you lock in when you sign up is the same fee you will always pay-- no matter how much the costs go up for us!
10. Do They Make You Feel Special and Comfortable?
Treating your hearing loss and tinnitus can seem intimidating. Make sure that you choose a clinic focused on you and your needs. From the time you first call to the time you walk out of the office, you should feel like you are in caring and competent hands. This is hard to do in a big box store or online!