Hearing and Tinnitus Specialists Pleasant Grove, UT | Timpanogos Hearing & Tinnitus

Roughly one in eight people has hearing loss, and in a city of nearly 40,000 like Pleasant Grove, that adds up to thousands of neighbors quietly struggling at the dinner table, in church meetings, and on the phone. The American Medical Association calls hearing loss the third most common chronic medical condition. That matters, because it is tied to higher risk of cognitive decline, falls, and bothersome tinnitus. Yet most clinics still treat it like simply buying a hearing aid and the problem is solved.

We see it differently. At Timpanogos Hearing & Tinnitus, we treat hearing loss and tinnitus as the medical conditions they are. That means a real evaluation, a treatment plan, and follow-up care — not a quick hearing aid sale. Our nearest clinic sits in American Fork, just minutes from Pleasant Grove. The short drive buys you award winning specialty-level testing and tinnitus care that big-box shops simply do not offer.

Whether you are fighting ringing in your ears or missing words in a noisy room, you do not have to settle for “good enough.” Below, we walk through exactly what makes our care different — and why so many Pleasant Grove residents make the trip.

Dr. Garrett discussing hearing and tinnitus with a patient at Timpanogos Hearing and Tinnitus.

Quick Answer: Audiology and Tinnitus Care for Pleasant Grove Residents

Timpanogos Hearing & Tinnitus provides specialty audiology care for patients from Pleasant Grove, Utah, including hearing evaluations, prescription hearing aids, tinnitus treatment, speech-in-noise testing, Real Ear Measurement, and brain-hearing support. The nearest clinic is our American Fork location at 343 S 500 E, about 10 minutes from Pleasant Grove.

Hearing Care in Pleasant Grove

A hearing evaluation should answer one question: not just what you can hear, but why you struggle to understand. Those are different things. Many people pass a basic tone test yet still lose words at a crowded restaurant. That’s because standard tests often skip the part that matters most.

Our comprehensive evaluation goes deeper. We measure pure-tone thresholds, yes. However, we also run speech-in-noise testing — the test most standard providers skip. This shows how well your brain separates speech from background sound, which is exactly where real-world hearing breaks down.

Infographic comparing a hearing aid fitting evaluation with a comprehensive diagnostic hearing evaluation, including pure-tone testing, speech testing, tympanometry, otoacoustic emissions testing, tinnitus evaluation, cognitive screening, medical referral indicators, and treatment planning.

What a Complete Evaluation Covers

  • Pure-tone audiometry — the softest sounds you can detect across pitches
  • Speech-in-noise testing — how clearly you understand words when life gets loud
  • Tympanometry — how your eardrum and middle ear are working
  • Otoacoustic Emission Test – checks to see if nerve endings are damaged in your cochlea
  • Sound Preference testing – different hearing aids process sound differently and if our other tests find a hearing aid is needed helps us determine which hearing aid will work best for you
  • Cognitive hearing screening — because hearing and brain health are linked

We explain every result in plain English. No jargon, no pressure. In fact, some people who come in worried about hearing loss learn their ears are fine and the issue is something else entirely. That clarity is the whole point.

For a deeper look at why “normal” results can still leave you struggling, the research on speech understanding from research published by the American Speech-Language Hearing Association. Therefore, testing only tones tells an incomplete story.

If you live in Pleasant Grove and have never had this kind of evaluation, that’s where we start.


Hearing Aids in Pleasant Grove — Why Most Fittings Disappoint

Here’s an uncomfortable truth: most hearing aids never get programmed to match the wearer’s actual prescription. Studies have found that a large share of fittings miss their targets when no verification is done. As a result, people buy good devices and still hear poorly, then blame themselves.

We refuse to work that way. Real Ear Measurement verified on every fitting is our standard, not an upgrade. A tiny probe microphone sits in your ear while the hearing aid plays. This shows us the exact sound reaching your eardrum, so we can confirm the device delivers what your hearing loss requires.

Think of it like blood pressure medication. You would not accept a dose that’s 10% off target. Hearing aids that miss prescription targets are no different. That’s why verification matters more than any logo on the device.

photo of Dr. Garrett preparing to do real ear measurements with a patient at Timpanogos Hearing and Tinnitus in American Fork, Utah

Brand Is a Tool, Not a Recommendation

We fit hearing aids from Starkey, Oticon, Phonak, Widex, Signia, and ReSound — among others. Brand is a tool, not a recommendation. The fitting protocol and follow-up care matter more than the logo on the device.

A treatment plan with us includes more than the device:

  • Hearing aids matched to your specific loss and lifestyle
  • Real Ear Measurement verification at the fitting
  • All follow-up care included
  • Quarterly servicing with equipment that confirms ongoing performance
  • Supplies included
  • Hearing rehabilitation to help your brain adapt
  • Pricing that allows upgrades as your hearing or technology changes

Because we include this care, our patients tend to actually wear their devices — instead of leaving them in a drawer.

Listen to Dr. Garrett’s Podcast: Signs It May Be Time for New Hearing Aids

Ready to see what a verified fitting feels like? Our American Fork clinic is a short drive from Pleasant Grove.


Tinnitus Treatment in Pleasant Grove

If you hear ringing, buzzing, or hissing that no one else hears, you are not imagining it — and you are not stuck with it. Tinnitus is real, and it is treatable. Unfortunately, many Pleasant Grove residents get told to “just live with it.” That advice is outdated.

We are built differently. We are one of the first 10 Modern Tinnitus Specialty Centers in the United States, which means tinnitus is a core focus here, not a side service. That depth changes how we evaluate and treat.

A Real Plan, Not a Brush-Off

Our tinnitus care starts with a full evaluation to understand your specific pattern and what’s driving the distress.

From there, we build a multimodal plan that may include several proven tools, hearing aids, sound therapy, tinnitus retraining therapy, cognitive behavioral therapy coaching, progressive tinnitus management and Lenire bimodal neuromodulation.

Lenire is the only treatment device approved for tinnitus by the FDA. We are northern Utah’s only provider of Lenire and one of approximately 14 Lenire Preferred Providers in the United States. Lenire pairs gentle sound with mild tongue stimulation to help retrain how the brain responds to tinnitus. Clinical results have been encouraging, and you can read the published findings here.

We also offer My Tinnitus Therapy — our proprietary CBT coaching program. Because tinnitus and anxiety feed each other, calming that emotional loop often lowers the volume of the distress. Additionally, sound therapy and hearing aids can play a role when hearing loss is part of the picture.

Watch: Does Lenire Actually Work? What the Data Shows

Why Tinnitus Needs a Real Evaluation: Tinnitus can signal hearing loss, noise damage, or other treatable factors. A proper evaluation finds the cause instead of guessing. That’s why “just live with it” is not an answer we accept.

If ringing is wearing on you, the next section explains why your brain is so involved.

Check Your Tinnitus Severity

Check Your Tinnitus Severity

Answer a few quick questions to see how much tinnitus may be affecting your daily life and which next step may make the most sense.

The Hearing-Brain Connection

Hearing happens in the brain, not just the ears. Your ears collect sound, but your brain turns it into meaning. When hearing loss goes untreated, the brain works overtime to fill gaps. That constant strain has real consequences.

Research published in The Lancet’s major commission on dementia prevention identified untreated hearing loss as one of the largest modifiable risk factors for cognitive decline. In other words, treating hearing loss may help protect the brain.

Why the Strain Adds Up

When sounds are muffled, your brain pulls resources from memory and focus just to keep up. As a result, you may feel exhausted after a conversation or withdraw from social settings. Over time, that withdrawal and overload are linked to higher dementia and depression risk.

This is why all of our providers are Certified Dementia Practitioners, and why cognitive screening is built into our evaluations. We are not treating an ear in isolation. We are supporting the whole system.

Multigenerational family dinner — untreated hearing loss can cause gradual withdrawal from family conversations

Treating hearing well does more than turn up the volume. It eases the mental load, keeps you engaged, and helps your brain do what it does best.

Why Pleasant Grove Patients Choose Timpanogos Hearing

Pleasant Grove sits close to several hearing clinics, so why drive to us? Because depth of care is not the same everywhere.

What Sets Us Apart

  • The most thorough hearing evaluations – Determines your hearing and tinnitus needs.
  • Treatment plans, not hearing aid sales – each patient’s needs are unique and your treatment should be personalized to you.
  • Mutliple hearing aid options available – Many clinics are owned by hearing aid companies or have contracts or financial incentives to only fit one brand of hearing aids. We don’t believe this is in our patient’s best interests, we have the freedom to choose the hearing aid that is right for your needs.
  • Verification on every fitting — Real Ear Measurement is standard, so your devices actually meet your prescription
  • Genuine tinnitus expertise — a recognized specialty center, not a side offering
  • Whole-person care — cognitive screening and brain-health awareness baked in
  • Care that continues — follow-ups, servicing, and supplies included in the plan

We have earned Best of State in Auditory Services 15 times — recognition tied to how we test, verify, and follow through. That consistency reflects a clinical philosophy that leads to the best hearing and tinnitus outcomes for our patients.

Timpanogos Hearing and Tinnitus in Utah has been awarded Best of State in Auditory Services 15 times.
Best of State in Auditory Services — 15-time recipient

Patient Story: A Pleasant Grove grandfather first noticed he was nodding along in conversations without really following them. He tried turning up the TV, then bought devices from a retail shop that never quite helped. Frustrated, he came to us for a full evaluation. We found a clear high-pitch loss and verified his new fitting with Real Ear Measurement. Within weeks, he was catching his grandkids’ jokes again instead of just smiling and guessing

That outcome is the standard we aim for every time.

Pleasant Grove Hearing & Tinnitus – Frequently Asked Questions

How far is your clinic from Pleasant Grove?

Our American Fork clinic is the closest, located at 343 S 500 E, roughly 10 minutes from most of Pleasant Grove. The drive is short, and the testing depth you get is well worth it. Because we include follow-up care, servicing, and supplies in your treatment plan, you won’t be making frequent unplanned trips. Most visits are scheduled in advance, which makes the distance a non-issue for our Pleasant Grove patients.

I work at doTERRA and my ears ring after long days. Is that tinnitus?

It may be. Persistent ringing, buzzing, or hissing that others don’t hear is tinnitus, and stress or long workdays can make it louder. As one of the first 10 Modern Tinnitus Specialty Centers in the country, we evaluate the cause rather than guessing. Therefore, the first step is a proper tinnitus evaluation, which often reveals treatable factors. From there, we build a plan that may include Lenire, sound therapy, or our My Tinnitus Therapy coaching.

My hearing test was “normal” but I still miss words. Why?

This is common. A basic tone test can look fine while your brain still struggles to separate speech from background noise. That’s why we add speech-in-noise testing, which standard providers often skip. It measures real-world understanding, not just tone detection. As a result, we frequently identify why Pleasant Grove patients struggle even after being told their hearing is fine — and we can build a plan to help.

Do you only sell one brand of hearing aid?

No. We fit Starkey, Oticon, Phonak, Widex, Signia, ReSound, and others. Brand is a tool, not a recommendation. What truly determines success is whether the device is programmed correctly, which is why Real Ear Measurement is verified on every fitting. The fitting protocol and ongoing care matter far more than the name on the device. We choose the right tool for your specific hearing loss and lifestyle.

Can I keep coming to you if my hearing changes over time?

Absolutely. Our treatment plans include ongoing follow-up, quarterly servicing, and supplies. More importantly, our pricing allows upgrades when your hearing changes or when new technology offers a genuine clinical improvement. We don’t treat your fitting as a one-time sale. Instead, we partner with you over the long term, which is exactly what a chronic medical condition requires.

Watch: When Your Hearing Test Says “Fine” but You’re Still Struggling

Getting Here from Pleasant Grove

Our closest clinic to Pleasant Grove is in American Fork — a quick, easy drive south.

Timpanogos Hearing & Tinnitus – American Fork


343 S 500 E
American Fork, UT 84003
(801)763-0724

Hours:
Monday–Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 12:00 PM

Our American Fork clinic is located just off the 500 East Exit of I-15

The reception area at Timpanogos Hearing & Tinnitus in American Fork, Utah — welcoming tinnitus patients from across the Wasatch Front for comprehensive evaluation and evidence-based treatment.
Timpanogos Hearing & Tinnitus — American Fork, Utah. Award winning evidence backed tinnitus treatment available in Utah County

Meet Your American Fork Care Team

Timpanogos Hearing & Tinnitus was founded by Dr. Layne Garrett in American Fork in 2003 — his hometown, where his grandfather Dr. Guy Richards served as the town doctor. His path to audiology began on an LDS mission to the Deaf in Boston, where he witnessed firsthand the life-changing power of restored communication. Today Dr. Garrett leads the practice as founder and clinical director, setting the standard of care that runs through everything we do.

Dr Levi Lundquist, Au.D
Doug Garret, Hearing Instrument Specialist
Dr. Layne Garrett, Au.D., founder of Timpanogos Hearing & Tinnitus
Seth Austin, BC-HIS

Dr. Levi Lundquist, Au.D., CCC-A, ABAC, CH-TM

Doctor of Audiology

Dr. Lundquist grew up in Payson, Utah and discovered his passion for audiology in high school. He earned his Bachelor’s in Communicative Disorders from Utah State University and his Doctorate of Audiology from the University of Utah. He is board certified by the American Board of Audiology, holds his Certificate of Clinical Competence from ASHA, and is certified in Tinnitus Management — and he treats more tinnitus patients with Lenire than any other tinnitus specialist in Utah. Meet Dr. Lundquist →

Doug Garrett, HIS, CDP

Hearing Instrument Specialist

Doug Garrett has audiology in his DNA. As the son of Timpanogos Hearing & Tinnitus founder Dr. Layne Garrett, Doug grew up inside one of Utah County’s most respected hearing care practices — learning early that better hearing isn’t just about turning up the volume. It’s about staying connected to the people and moments that matter most.

Doug joined Timpanogos Hearing & Tinnitus in 2022 as an Audiology Assistant, while finishing his education. In 2026 he completed his training to become a Hearing Instrument Specialist and Certified Dementia Practitioner to support his patients through every stage of their care journey. Learn more about Doug Garrett, HIS

Dr. Layne Garrett, Au.D., FAAA, ABAC, CH-TM, CDP

Founder & Clinical Director

Dr. Garrett earned his Au.D. from Salus University and spent time at Sonic Innovations training audiologists nationally before founding this practice. He holds board certification from the American Board of Audiology, certification in Cognitive Behavioral Therapy for Tinnitus Management, and is one of the few audiologists in Utah certified as a Dementia Practitioner. Under his clinical leadership, Timpanogos Hearing & Tinnitus has been recognized as Best of State in Auditory Services 15 times and designated one of the first 10 Modern Tinnitus Specialty Centers in the United States. Learn more about Dr. Garrett →

Seth Austin, BC-HIS, CDP

Board Certified Hearing Instrument Specialist

Seth was born and raised in New Plymouth Idaho on his family’s 4 generation farm. He received his degree in Communication Sciences and Disorders from Idaho State University. Seth is a Board Certified Hearing Instrument Specialist, Certified in Tinnitus Care from the International Hearing Society and is a Certified Dementia Practitioner from NCCDP.

At the clinic, Seth guides patients through their journey—starting with a no-pressure consultation, moving to diagnostic testing, then helping them select and manage modern hearing systems and tinnitus features tailored to their lifestyle and cognition. Outside the clinic, he enjoys reading, backpacking and power-lifting—always chasing a new peak. Learn more about Seth Austin.


Your 5‐Star Rated & Audiologist In American Fork, Spanish Fork, & South Jordan, UT


Our Locations

343 S 500 E

American Fork, UT 84003

Get Directions

(801) 763-0724

Monday – Thursday: 8am – 6pm, Friday: 8am – 12pm

642 Kirby Ln, Suite 102

Spanish Fork, UT 84660

Get Directions

(801) 798-7210

Monday – Thursday: 8am – 5pm, Friday: 8am – 12pm

10437 S 1300 W #250

South Jordan, UT 84095

Get Directions

(801) 441-6838

Monday – Thursday: 8am – 5pm, Friday: 8am – 12pm

We Service All The Following Towns & Their Surrounding Areas

Salem Hills 

Alpine 

Cedar Hills